HP DesignJet 500 / 510 / 800 Series System error 86:01
System error 86:01 is usually a Carriage Belt failure, or it may just be friction on the Carriage Rail - the chrome bar the carriage runs along.
The first thing you could try is "Turn the printer off and allow a few minutes for printer to cool, then turn the printer back on again."
You could try cleaning and lubricating the Carriage Rail using a suitable oil.
If this does not resolve the error, the Carriage Belt will most likely need replacing. Can you see little black crumbs under the lid? You can buy a genuine HP Carriage Belt kit from Rightparts and use your own engineer, or we can replace it on-site. Please email for a DesignJet Repair quotation. We can attend at your office and carry out DesignJet repairs on your HP DesignJet 500, 510 or 800 printer.
1. Complete our plotter repair on-line booking form
2. Telephone on 0207 717 9466
3. Send an e-mail to firstname.lastname@example.org
Call 0207 717 9466 for a fast efficient DesignJet repair at competitive rates.
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